A place for everyone
We want to make visiting Showtown as easy as possible for all.
Below you can get an idea of how we’re going to do this. Check back here to plan your visit closer to Showtown’s opening.
All assistance dogs will be welcome throughout Showtown.
Knowing what to expect before you arrive is always good, right? We know people with autism or sensory conditions benefit from this too. That’s why we’ll be creating a sensory guide to help you plan your visit.
Showtown is developing inclusive sensory packs. These will include items such as ear defenders and dark glasses.
Would you prefer to visit Showtown when it’s a little bit quieter? We will have quiet time with softer lighting and less noise for a more relaxed experience.
Need a support act? Sometimes having an extra pair of hands can really help. Showtown will have a number of trained staff and volunteers to help you during your visit. For more information see the Buddy-up section below.
There will be tactile maps throughout the museum.
Showtown’s lifts will have audio announcements and braille labelling on the buttons.
Other visual aids
Showtown is in the process of developing other visual aids for visitors.
Need a support act? We were inspired by Eureka’s award-winning Extra Pair of Hands offer. When we open, we will provide a similar Buddy-up service. You’ll get an extra level of support if you book-a-buddy.
Before you visit Showtown a member of our team will contact you to learn more about the needs of you and your party. Your buddy will be ready to meet you at the start of your visit to make sure you get the most out of your trip to Showtown.
Induction loops are fitted throughout the museum.
A number of Showtown’s events will have British Sign Language interpretation. Want to find out more? Visit What’s on.
There are a number of videos as part of the displays in Showtown. All videos will be subtitled or have transcripts available.
All Showtown staff and volunteers will be trained as Dementia Friends.
Need a break?
There will be a number of places for you to sit throughout the museum. There will also be a small number of wheelchairs and walking frames available to hire.
Dementia friendly events
Showtown will create dementia friendly events and activities.
The Showtown building will be wheelchair friendly. There will be a Changing Places toilet, accessible toilets and lifts.
Borrow a wheelchair or walking aid
Showtown will have a small number of wheelchairs and walking frames available for hire. There will also be a number of places to sit throughout the museum.